Toll Free: 0 800 448 27 39
Main Office: +90 212 291 61 41

Services


SHIPPING AGENCY :The passenger ship division offers complete assistance to the ship, her guests and the crew during her calls at all ports from fly to cruise to tour planning and cruise packages. Our team of specialists are available at all times to meet the demands of all our customers whatever they may need. Our services range from crew and passenger turnarounds, transfers and hotel bookings to assistance to cruise and cargo ships. The assistance of our ground operating team and their long standing good relationships with all the relevant authorities allows us to smoothly operate all turnarounds and shipping of goods.

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CREW SERVICES : World of Crew Management holds a strong experience of 30 years in crew assistance with thousands of smooth crew turn arounds and transfers. However it may happen that “special cases” have to be arranged for. These cases include transferring crew with psychiatric or psychological problems from ship to their country of origin or handling disembarkation and repatriation in case of health problems, attendance for stowaway formalities with consulates and immigration officers.

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SUPPLY & LOGISTIC : Our logistic services include customs clearance of internationally received goods, distribution of these goods to relevant cruise ships on all port of calls in Turkey, as well as storage and warehousing.These services include a complete process of planning, management and controlling as well as coordination to make sure goods reach their destinations in a timely manner within the right conditions and cost.

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CUISE VACATIONS : Dreieck Tours is a tour operator based in Istanbul, Turkey, with tourism expertise and market reputation in Turkey, operating in the high-level segment, organizing customized tours according the clients preferences. Dreieck Tours’ Guides speak Portuguese, Spanish, English and other languages, and are all accredited by the Ministry of Tourism of Turkey. The agency’s staff speaks and writes in English and offer 24 hours assistance to the traveler.

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TOUR OPERATOR :Our qualified and friendly staff are available at all times to meet any requests that out travellers might have professionally and promptly. Our travel department provides highly professional services for business tours and stays, travel arrangements and holiday packages for any destination.Customized and scheduled programs, hotel reservations, tours, excursions, sightseeing, yacht rental, car hire, domestic and international flight bookings, multilingual guides as well as other individual services are available at all times to all our travellers.

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MEDICAL ASSISTANCE : Our medical services are provided at every port of call in Turkey. These services include; medical coordination and case management for crew, medical appointment arrangements, visits or analysis/test appointments, treatment arrangements, evaluation or therapy requirements. We also provide assistance / interpretation / transportation to crew members during the duration of their stay in hospital, flight and accommodation arrangements, sea/air ambulance services as well as issuing and translation of all medical reports.

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INSURANCE : Our team of highly qualified employees will match each client’s needs with available insurance solutions.
The primary concern of a shipowner is that the vessel is fully covered in case of a loss, and that all necessary documentation is in place. Tütüncüler insurance department will assist and guide clients in the process of securing competitive terms and conditions with first class underwriters.

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